All orders are filled within 24-36 hours of receipt, provided they are approved to ship. Shipments will not be processed on Saturdays, Sundays, holidays, or during any event that would cause our facility to close (acts of God, severe inclement weather, etc.).
If you or your country's customs rejects your shipment, or your package is deemed as undeliverable by the shipping company for any reason, we will refund you for the refused items once they are returned to us in re-sellable condition; however, you are responsible for your shipping charges plus any other fees that may apply. If additional fees do apply, they will be taken out of your refund. If you feel the error is due to a mistake on the part of the shipping company, you will have to speak with them directly about getting your fees refunded.
NOTE: Drop-ship orders prohibited. Any orders determined to be from drop-shippers will be deleted and refunded and accounts cancelled.